This case study examines the successful partnership between a national emergency management planning provider, hereinafter referred to as “the client,” and Maxtstaff.co. The client faced challenges in meeting the uneven demand for evacuation diagrams while adhering to Australian Standards and competing with local firms on pricing. Maxtstaff proposed a solution that involved setting up and training a dedicated team of designers, resulting in significant cost savings, increased efficiency, and improved turnaround time.
Case Study: Streamlining the Design Process for High-Quality Evacuation Diagrams
Client: Multiple Companies Across Australia
Industry: Emergency Planning and Compliance
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Overview
Maxstaff.co specializes in delivering accurate and compliant Evacuation Diagrams aligned with AS3745 – Planning for Emergencies in Facilities. Our refined design process has enabled us to achieve exceptional results, with a 99%+ accuracy rate and 95%+ of projects finalized within just three drafts.
This case study highlights how Maxstaff.co’s structured design workflow supports the production of thousands of fire evacuation plans and fire evacuation procedures every month, ensuring compliance, quality, and efficiency.
The Design Process
Our proven design process is at the core of our success, enabling us to deliver results that exceed client expectations:
- Receiving Client Input:
Clients provide PDF plans with markups indicating specific requirements, such as evacuation routes, fire safety equipment locations, and assembly points. - Assigning the Best Drafter:
Projects are assigned to experienced drafters with expertise in evacuation diagrams and familiarity with the client’s preferred software, ensuring optimal results from the start. - Internal QA of First Draft:
Before submission, the first draft undergoes a thorough internal quality assurance check to confirm compliance with AS3745 standards and client-specific requirements. - Submitting Within SLA:
The first draft is submitted to the client within the agreed Service Level Agreement (SLA), ensuring timelines are consistently met. - Client Feedback and Iterations:
The client reviews the draft and provides feedback. Drafters promptly amend the diagram based on the input and resubmit for approval. This cycle continues until the diagram is finalized. - Final Delivery:
Upon approval, the client receives a high-resolution copy of the evacuation diagram, along with a soft copy in their chosen software format (e.g., AutoCAD, CorelDRAW, TurboCAD), ensuring easy future updates.
Results
- Exceptional Accuracy: A 99%+ accuracy rate minimizes errors and ensures diagrams comply with AS3745 and client specifications.
- Efficient Completion: 95%+ of projects are finalized within just three drafts, reducing delays and client effort.
- High-Quality Deliverables: Clients receive both high-resolution and editable files, ensuring long-term usability and flexibility.
- Client Satisfaction: The structured process allows us to deliver on time, on budget, and with exceptional quality, building trust and long-term partnerships.
Why This Process Works
Maxstaff.co’s design process is a finely tuned system that balances precision, collaboration, and efficiency:
- Specialized Expertise: By assigning the best drafter for the job, we ensure that projects are handled with skill and attention to detail.
- Proactive Quality Assurance: Internal QA checks catch potential errors early, reducing the need for excessive revisions.
- Streamlined Collaboration: Clear communication and iterative feedback ensure the client’s needs are fully met with minimal back-and-forth.
- Future-Proofing: Delivering soft copies in the client’s preferred format enables easy updates, adding long-term value.
Conclusion
Maxstaff.co’s structured design process is the foundation for our success in producing high-quality, compliant Evacuation Diagrams. By combining meticulous planning, skilled drafting, and collaborative feedback loops, we consistently meet and exceed client expectations while maintaining compliance with AS3745.
Our process reflects our commitment to efficiency, quality, and safety, ensuring Australian businesses are well-prepared for emergencies with accurate and reliable fire evacuation plans and fire evacuation procedures.
